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TERMS AND CONDITIONS POLICY

COACH USA, L.L.C. LEGAL NOTICE

Please review the following terms and conditions carefully. This Agreement is a legally binding contract between you ("You" or "Your") and Coach USA, LLC. ("Coach USA" or "We" or "Us") regarding your visit to and use of its web sites (including without limitation www.coachusa.com and www.coachcanada.com) and the various products and services referenced on its web sites (the "Site(s)"). By accessing the Site(s), You indicate Your acknowledgment and acceptance of this Agreement, including any changes or modifications that may be made by Coach USA from time to time (as permitted below).

Trademark Notice

All trademarks and service marks used on the Site(s) belong to Coach USA or its affiliates, except third party trademarks and services marks, which are the property of their respective owners. You are not authorized to use any such trademarks without Coach USA's or their respective owners' prior written consent.

Copyright Notice

You understand that the Site(s), including, all information, data, text, software, music, sound, photographs, graphics, audio, video, messages or other materials, whether publicly posted or privately transmitted, are the exclusive property of Coach USA, its affiliates or its third party licensors, and are protected by international copyright laws and other intellectual property rights. You may download or print individual pages of the Site(s) for Your personal use; provided that You do not modify or delete any of copyright and other proprietary notices on those pages. Notwithstanding the foregoing, Coach USA does not guarantee the accuracy, integrity or quality of any such information. This Site's content may have originated from Coach USA or its affiliates or third parties and is made available to You as a courtesy to assist You in making an informed decision. This Site's content is present only as of the date published or indicated and may be superseded by subsequent events or for other reasons.

Permitted Use of the Site(s)

By using the Site(s), You agree at all times to use the Site(s) lawfully consistent with this Agreement.

Improper Use of the Site(s)

You will not upload onto the Site(s), or otherwise use the Site(s) or any products or services provided by Coach USA, any destructive or unlawful purposes including, but not limited to, the dissemination of computer viruses, libelous or inflammatory materials, pornographic or obscene information, invasive of privacy, stalking or harassment, abuse, tortuous conduct, hateful or racially, ethnically or otherwise objectionable material, or any works infringing upon the patents, copyrights, trademarks, trade secrets or other proprietary rights of third parties. You will not download any portion of the operating software for the Site(s) or otherwise control its operation. You will not impersonate any person or entity, including, without limitation, one of Coach USA's employees, or falsely state or otherwise misrepresent Your affiliation with a person or entity. You will not forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Site(s). You will not upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, using the Site(s). You may not use any "robot" "spider" or other automatic device or a program, algorithm or methodology having similar processes of functionality or any manual process to monitor or copy any of the Site(s) or any information found on the Site(s). You will not upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment using the Site(s). You will not interfere with or disrupt the Site(s) or servers or networks connected to the Site(s), or disobey any requirements, procedures, policies or regulations of networks connected to the Site(s). You will not collect or store personal data about other users of the Site(s). You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site(s) or any products or services referenced on the Site(s). You may not obtain or attempt to obtain unauthorized access to any portions of the Site(s) or any other protected materials or information requiring passwords or login, through any means not intentionally made available by Coach USA for Your specific use. IMPROPER USE OF THE SITE(S) OR THE INFORMATION, PRODUCTS OR SERVICES OFFERED ON THE SITE(S) MAY RESULT IN CIVIL AND CRIMINAL LIABILITIES.

Passwords/Logins

Certain portions of the Site(s) may be protected by passwords or require a login. If You have been given a password or other PIN for access to non-public areas of the Site(s), You are solely responsible for all activities occurring in connection with or originating from such password on PIN. You should take steps to protect the confidentiality of such password or PIN and notify Coach USA immediately if You become aware of any disclosure, loss, theft or unauthorized use.

Age Requirements

In order to purchase the products and services using the payment method displayed on the Site(s), you must be 18 years of age or over. By using the Site(s), You confirm that You possess the legal authority to enter into the conditions of use for the Site(s), including instructing Us to collect any payments from a credit or debit card, and to use the Site(s) in accordance with all terms and conditions. You confirm that all information supplied by You in using the Site(s) is true and accurate.

Credit Card Payments

All payment transactions are handled by Coach USA's partner World Pay, a secure payment processing provider. Your credit/debit card and related personal details are collected by World Pay in order to process your order. More details regarding World Pay's terms and conditions and privacy and security policies can be found by visiting World Pay's official web site at www.worldpay.com.

You agree that You are responsible for all charges incurred by Your use of the Site(s), including all bookings. You expressly authorize Coach USA or its partner World Pay to charge the credit card provided by You or listed on Your account for any outstanding fees or costs due to Coach USA. If the credit/debit card holder for bookings is not You, it will be Your responsibility to ensure that You have the card holder's consent before entering any related details, and that such details when entered are true.

Refunds

Coach USA ticket sales are final and Coach USA does not issue refunds for one-way or round-trip tickets. In most cases, tickets are valid for 365 days. Please visit our website at www.coachusa.com for ticket types and rules.

Coach USA is not responsible for delays or cancellations caused by traffic, road conditions, weather, or other causes over which it has no control.

Alternatively, where Coach USA fails to provide service for reasons wholly within our control, refunds or alternative travel arrangements may be offered.

Disclaimers

This information published on the Site(s) is provided as a convenience to visitors and should be used for information purposes only. While Coach USA uses all reasonable efforts to ensure that the information contained on the Site(s) is current, accurate and complete at the date of publication, no representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of such information. Coach USA is not liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on the Site(s). THE INFORMATION ON THE SITE(S) IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, QUIET ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE, SECURITY OR ACCURACY. UNDER NO CIRCUMSTANCES WILL COACH USA BE LIABLE IN ANY WAY FOR ANY INFORMATION, INCLUDING, BUT NOT LIMITED TO, FOR ANY ERRORS OR OMISSIONS IN ANY INFORMATION, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY INFORMATION POSTED, EMAILED OR OTHERWISE TRANSMITTED VIA THE SITE(S). YOU AGREE THAT COACH USA AND ANY OF ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS WILL NOT BE LIABLE WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY INDIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, COST OR PROCURING SUBSTITUTE SERVICE OR LOST OPPORTUNITY) ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR THE DELAY OR INABILITY TO USE THE SITE(S) OR ANY OF THE PRODUCTS OR SERVICES OFFERED ON THE SITE(S), EVEN IF COACH USA IS MADE AWARE OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY REMEDY STATED IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE.

Customers may not transport in their baggage or otherwise any items that are inherently dangerous, including any hazardous materials as that term is defined by the US Department of Transportation, or weapons of any kind.  Coach USA operators reserve the right to place further restrictions on items transported for the safety of its passengers, the operator and the motorcoach.

Indemnification

As a condition of Your permitted use of the Site(s), You agree to indemnify and hold Coach USA and its subsidiaries, affiliates, officers, agents, licensors, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of any information that You submit, post to or transmit through the Site(s), Your use of or connection to the Site(s), Your violation of this agreement, or Your violation of any rights of a third party.

Availability

We will try to keep the Site(s) available but cannot guarantee that the Site(s) will operate continuously or without interruptions or be error free. Coach USA reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site(s) or any products or services offered on the Site(s) with or without notice. You agree that Coach USA shall not be liable to You or to any third party for any modification, suspension, discontinuance or unavailability of the Site(s) or any products or services offered on the Site(s). All areas of the Site(s) may currently be made available without charge; however, Coach USA reserves the right to charge viewers and/or users for access to or use of any portion of the Site(s) in the future, without prior notice.

Linked Sites

The Site(s) may provide, or third parties may provide, links to other World Wide Web sites or resources. The information provided to you in the links on the Site(s) are provided solely for informational purposes only. The results are not guaranteed to be accurate and are in no way endorsed, offered or guaranteed by Coach USA. Your correspondence or business dealings with, or participation in promotions of, any advertisers or other persons found on or through Your use of the Site(s), including payment and delivery of related goods or services and contracts for services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertisers or persons. You agree that Coach USA shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers or persons in conjunction with the Site(s). Unless You have agreed otherwise in writing with Coach USA, links from another website to the Site(s) must resolve to the top-level homepage only.

Modifications to the Content and Product Offerings on the Site(s)

We reserve the right to make changes or corrections, alter, suspend or discontinue any aspects of the Site(s) or the content or the products or services available through the Site(s) without prior notice. However, We will honor any existing bookings or provide a refund in the event of unavoidable cancellations. Unless explicitly stated otherwise, any new feature, content, products and services offered on the Site(s) shall be subject to these terms and conditions and any rider, fare restrictions or other additional term applicable to the particular product or service offered on the Site(s), as may be identified on the Site(s) or at the time of booking. You should ascertain the appropriateness of each product or service as it may pertain to Your intended purposes and needs.

Forward-Looking Statements

The Site(s) may contain "forward looking statements" relating to the business of Coach USA or its affiliates, which can be identified by the use of forward-looking terminology such as "believes", "expects" or similar expressions. Such forward looking statements involve known and unknown risks and uncertainties, including uncertainties relating to product development, regulatory actions or delays, the ability to obtain or maintain proprietary intellectual property protection, market acceptance, physician acceptance, third party reimbursement, future capital requirements, competition in general and other factors that may cause actual results to be materially different from those described herein as anticipated, believed, estimated or expected. Certain of these risks and uncertainties are or will be described in greater detail in the applicable filings with the Securities and Exchange Commission or similar regulatory bodies in other countries, as required by law. Coach USA is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements whether as a results of new information, future events or otherwise. Actual results may differ from forward-looking statements.

Applicable law

Coach USA is based in Paramus, New Jersey. You agree that this Agreement is governed by the laws of the State of New Jersey and the applicable laws, regulations and treaties of the United States of America, and that proper and convenient venue lies exclusively with the courts located in Bergen County, New Jersey. You agree to be subject to the personal jurisdiction of the State and Federal courts sitting in Bergen County, New Jersey, in the event that any litigation results concerning any aspect arising out of Your use of the Site(s). You agree that the statute of limitations for any claim against Coach USA shall be brought within one year from when the claim arose, and any claims not brought within such period of time shall be deemed waived. Your access to and use of the Site(s) is subject to Your compliance with all applicable law. Use of the Site(s) is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including without limitation this paragraph.

Contacting Us

We hope that You find the Site(s) to be useful and easy to use. If You have any questions, comments or suggestions. please contact us. See the "Contact Us" page of the Site(s) for details.

General

Failure or delay by Us to enforce an obligation or exercise a right under these terms and conditions does not constitute a waiver of that obligation or right. Coach USA reserves the right to seek all remedies available at law and in equity for violations of this Agreement, including the right to block access from a particular Internet address to the Site(s).

If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them.

We may alter these terms and conditions form time to time and post the new version on the Site(s), following which all use of the Site(s) will be governed by that version. It is your responsibility to check the terms and conditions on the Site(s) regularly and prior to booking.

If Coach USA or its affiliates take action to enforce this Agreement, such parties will be entitled to recover from You, and you agree to pay, all reasonable and necessary attorney's fees and court costs, in addition to any other relief, at law or in equity, to which such parties may be entitled.

Coach USA reserves the right to modify the terms of this Agreement at any time in its sole discretion by posting a change notice to this page. Your continued use of the Sites following the posting of a change notice will constitute binding acceptance of all changes.

This Agreement is effective as of May 16, 2005. This Agreement was last modified on July 26, 2023.

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