Sanitized Buses
Mask RequiredCoach USA, a trusted leader in the transportation industry, is proud to announce the launch of its Destination Zero: Back to Basics initiative. Destination Zero is an extension of Coach USA’s strong commitment to safety and was established with a singular goal in mind: zero incidents and zero injuries. Through this industry-leading initiative, Coach USA once again raises the bar, ensuring the highest levels of safety for the passengers who rely on these services, the employees who serve them, and everyone they share the road with.
As a safety-first company that strives to deliver excellence to its customers, Coach USA recognizes the importance of continually elevating its procedures and protocols in every aspect of its operations. In alignment with this commitment, Destination Zero encompasses a comprehensive set of measures designed to heighten safety protocols, improve training procedures, and implement safety challenges. Coach USA firmly believes these practices will cultivate greater outcomes for both its customers and the employees who provide these crucial transportation services.
Derrick Waters, CEO of Coach USA, looks forward to rededicating the company to its best-in-class safety practices that make Coach USA, as well as its Coach Canada and Megabus network, stand out amongst the competition: “As we move into the post-Covid period at Coach USA, I am extremely excited about the focus we have on keeping our people, customers, and the public safe. We are working to improve communication and our employee involvement around safety, which will allow us to have a more diverse safety environment across all Coach USA teams.”
Key highlights of the Destination Zero initiative include:
On-Board Technology: By integrating advanced technology systems, Coach USA can monitor various aspects of driver behavior and vehicle performance in real-time to assist with eliminating unsafe acts. The data received from these systems is analyzed to identify potential operational safety risks, allowing safety management to provide valuable feedback, training, or maintenance so that they can continue providing a secure and reliable transportation experience.
Trainers' Townhall Meetings: Trainers are a critical component of the Coach USA safety program, which is why the Destination Zero program includes additional opportunities to engage them and solicit valuable feedback. The intent is to foster open communication and create a collaborative environment where they can share their insights, experiences, and suggestions for improving training practices.
Safety Meetings: Safety meetings serve as a highly effective tool for communicating updates on processes and policies to local teams. Additionally, they provide a beneficial platform for employees to express their concerns and priorities, contributing to the ongoing improvement and reinforcement of safety guidelines.
Monthly Safety Leadership Courses: Revitalization of the Coach USA leadership program involves the introduction of new leadership courses each month. These courses are open to all individuals in safety-critical positions within the organization, allowing these leaders to delve into topics that will further develop their ability to identify and address safety challenges, propose innovative solutions, and implement best practices within their respective roles.
Safety Challenges: Improving safety practices within the organization requires a proactive approach. Destination Zero includes safety challenges that not only raise awareness about a variety of safety topics but also provide a platform for employees to showcase their expertise and dedication to maintaining a safe working environment.
Coach USA's Destination Zero program is a testament to the company’s push for continued growth and ability to uphold the highest safety standards in a constantly evolving transportation industry. Through the implementation of this new program, Coach USA aims to provide an even greater customer and employee experience while making a direct contribution to keeping bus travel as one of the safest modes of transportation available.
